Regarding returns and exchanges: Because many of the products sold in this shop are highly artistic or produced in small batches, we generally do not accept returns or exchanges due to customer preference. Thank you for your understanding.
However, we will only provide support if the product is clearly defective, damaged, or incorrectly delivered, and only if you contact us within 7 days of receiving the product.
Product Information: For details regarding the materials, size, and handling instructions for each product, please refer to the included label and instruction manual.
Due to the nature of the product, there may be individual differences in color and texture. Please understand that these are characteristics of the product.
Handling Precautions: Depending on the product, it may deteriorate or be damaged by strong impact, water exposure, or direct sunlight.
To ensure long-term use, please follow the instructions and usage guidelines provided on the product label and instruction manual.
Shipping costs will be the responsibility of the customer.
Prices and travel times vary depending on the region.
Except for a few items, this shop does not keep inventory on hand, so we use a made-to-order system where products are manufactured and arranged after an order is placed.
Therefore, please allow the following timeframe for delivery.
- Domestic shipping: Approximately 2-3 weeks after order confirmation.
- International shipping: Approximately 3-4 weeks after order confirmation.
Please note that delivery dates may vary depending on production status, inventory levels, and shipping circumstances (weather, customs clearance, etc.).
